Greg Herlein

Summary of Qualifications

20+ years of experience in software development and cloud systems architecture
10+ years of direct people management experience
10+ years of experience building distributed SaaS systems in the cloud
Extremely fast learner and technology early adopter
Creative problem solver – inventor of 6 patents and many innovative products
Led teams of Cloud Solution Architects at AWS directly supporting GTM sales plans
Drove a multi-million dollar program integrating cloud technologies at Rakuten
Principal Architect for data lake modernization project for over 1100 Engineers
Solid understanding of compliance, including networking and security
Exceptional presentation skills – strong with both Engineers and Executives
Strong communication and interpersonal skills – adept at cross-team collaboration
Reputation for building globally distributed teams “that don’t break”

Work History

BrightSign – Head of Software Engineering (7/2022 – Current)

Roku spin-out – B2B product spans cloud, media, and IoT with multiple customer touch points
Leading agile and cloud transformation for team of 50+ Senior Engineers across multiple sites
Directly interfacing to several Fortune 50 customers leading technical integrations
Architecting “Management Cloud” – which includes ML for managing large fleets of devices

Amazon AWS – Leader (L7), Solutions Architecture and Developer Evangelism (12/2020 – 7/2022)

Managed teams of Cloud Solutions Architects across US West Coast – pre and post Sales
Worked directly with Sales to support adoption and growth of AWS services
Built and led a function to increase customer awareness and adoption of key APIs and services

Cisco – Director Software Engineering (12/2014 to 12/2020)

Led CX transformation team of 100+ Engineers building a modern cloud-based data lake
One year directly leading cloud integration at Rakuten Mobile, a cloud-based 5G network
Two years as Principal Architect driving cloud migration for a group of over 1100 Engineers
Two years leading a 150+ Engineer team that built and operated a streaming video SaaS

Cognitive Networks (startup) – Vice President, Engineering (9/2013 - 11/2014)

Product: SaaS-based Smart TV ML-based automated content recognition (ACR) system
Rebuilt team from initial 6 hires to over 20 Software and DevOps Engineers
Scaled from 200K to 4M+ monitored TVs generating petabytes/month of detailed viewer data
Fully automated all deployments, shifted focus to SLA/SLO and measuring performance
Improved up-time from low 90% to better than 99.95% within months

Fogbridge Corporation – Founder and Principal Engineer (4/2006 - 11/2014)

Consultant for custom software development, AWS migration and mobile development
Customers were small and large companies: Technicolor, THX, BrightSign/Roku
Wrote and shipped two iOS educational games: “MultiAlien” and “SatDef”
Company was full time employment in 2013-2014 and my “side job” otherwise

Rackspace – Director, Product and Software Development (5/2012 - 4/2013)

Managed a team of 100+ Engineers and Product Managers spread across several sites
Responsible for the Rackspace Cloud Console, Cloud Monitoring, iOS/Android mobile apps
These components interfaced with every other component in Rackspace’s cloud

Technicolor – Vice President Engineering, Technicolor Fellow (4/2004 - 5/2012)

Product: large-scale video advertising SaaS offering using IPTV technology for retail ads
Managed a team of 100+ Engineers in both the US and China
Solution generated over $1B in revenue during my eight-year tenure
System deployed in over 5000 retail stores – migrated backend from on-prem to cloud
Drove the successful on-time launch for Walmart resulting in a $190M customer win
Selected as a Technicolor Fellow - invitation only for the top-tier technologists
Managed patent portfolio, authored six issued patents and managed a pool of ~40 total patents

Arkstream, Inc. – Co-Founder/Vice President Engineering (7/2003 - 2/2004)

Co-founded this seed-stage startup and led the implementation of an IPTV ad-insertion product
Product was hardware-based audio-video transcode of live IPTV packet streams
Wrote the low-level IP packet processing, RTP stream handlers and MPEG TS handlers

Alcatel Genesys – Consultant, Senior Software Engineer (7/2000 - 6/2003)

Full time Software Engineer (contract through Herlein Engineering Inc. see below)
Designed and built new network-based proxy servers for high volume telephone switches
Refactored a major project to make it HA resulting in a multi-million dollar renewal
Designed and built an automated test suite to fully exercise detailed call flows

Quicknet Technologies, Inc. – Director of Engineering (5/1999 - 6/2000)

Grew a team from 5 to 30+ to build a VoIP telephony app over 5 years before Skype existed
Invented the Linux Telephony sub-system and contributed device drivers to the Linux kernel

Herlein Engineering, Inc. – Principal Software Engineer (5/1998 - 4/2004)

Full time consulting through this company for 1998 and again from 2000-2003
Wrote a variety of custom products including embedded systems, Linux, early VoIP products
Invented, developed and sold the Simple Telephony Control Protocol (STCP)
Co-authored and drove the IETF to ratify the Speex Codec RTP payload spec (RFC-5574)

Woods Hole Oceanographic Institution – Shipboard Support Engineer (3/1997 – 5/1998)

Full time system and network support onboard cutting-edge new oceanographic research ship
Managed full ships network including server farm, Inmarsat (internet connectivity), RS-422 loop
Managed network and data systems on the deep-diving submarine “Alvin”

Pacific Gas and Electric Research and Development – Technologist (1/1992 – 3/1997)

Custom software development for various research projects
One major project led to a patent and development of a new low level radio protocol
Developed and deployed some of the first embedded Linux solutions

United States Navy Submarine Service – Reactor Supervisor/Operator (12/1985 – 12/1991)

Maintained, repaired and operated all nuclear power plant instrumentation and controls
Qualified in Submarines, earning coveted “submarine dolphins”
As Ship’s Training Coordinator wrote the first database for required ships school grads
Multiple personal awards, ship awarded the Presidential and Navy Unit Citations
Top Secret/Special Compartmented Information clearance (TS/SCI)